Refund and Returns Policy
Refund & Return Policy
At DColaMart, we want you to be satisfied with your purchase.
1. Returns
- Returns are accepted within 30 days of delivery.
- Items must be unused, in original packaging, and include proof of purchase.
- Certain items (e.g., personal care, perishable goods) are non-returnable.
2. Refunds
- Approved returns will be refunded to the original payment method within 5-7 business days.
- Shipping fees are non-refundable.
3. Exchanges
- Exchanges are available for defective or damaged items. Contact us at inquiry@dcolamart.com within 7 days of receiving your order.
4. Return Process
- Email us at inquiry@dcolamart.com with your order number and reason for return.
- We will provide return instructions.
5. Contact Us
For any questions, reach out to us at inquiry@dcolamart.com.